Privacy Policy

This Privacy Policy describes how OMNIA Scent Company collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact - After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at contactus@omniascent.co.

Collecting Personal Information - When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
  • Device information
    • Purpose of collection: to perform analytics on site usage and load the site accurately for you
    • Source of collection: cookies, log files, web beacons, tags, or pixels are collected automatically when you access our site.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

    Minors - The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

    Sharing Personal Information - We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
    • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
    • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

    Using Personal Information - We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

    Retention - When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

      Selling Personal Information - OMNIA Scent Co. does not directly sell Personal Information to anyone, however as defined by the California Consumer Privacy Act of 2018 (“CCPA”) some forms of sharing Personal Information may be considered a "sale". 

      • To opt-out of the sale of personal information, or for more information please see our California Consumer Privacy Act page. If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please see our California Consumer Privacy Act page.

      Do Not Track - Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

      CookiesFor information about Cookies, and the Cookies that we use to optimize your experience on our Site, please see here.

      Changes - We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

      Complaints - As noted above, if you would like to make a complaint, please contact us by e-mail. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. 

      Last updated: 01/06/2023